Overview
MediServ Pharmacy respects the privacy of patients, caregivers, website visitors, and community members. This Privacy Policy applies to information collected through www.mediservpharmacy.com, online forms, service inquiries, refill requests, contact requests, and related website features.
This policy is intended to describe our website privacy practices. It does not replace any Notice of Privacy Practices that MediServ Pharmacy may provide under applicable health privacy laws for protected health information handled by the pharmacy.
Information We Collect
We may collect information that you choose to provide, including your name, phone number, email address, address, prescription or refill details, medication or supply questions, insurance-related information, caregiver details, and messages submitted through website forms.
We may also collect limited technical information when you use the website, such as browser type, device information, pages visited, general usage data, referring pages, and similar analytics information used to maintain and improve the website.
Health Information and Pharmacy Privacy
Some information submitted through this website may relate to prescriptions, medications, vaccination needs, medical supplies, durable medical equipment, insurance, or other health-related matters. This information may be protected by federal or state privacy laws when used or maintained by the pharmacy for pharmacy services.
MediServ Pharmacy uses health-related information to respond to patient requests, process pharmacy services, coordinate with prescribers or insurance plans, provide medication support, arrange supplies or delivery, and perform pharmacy operations permitted by law.
Where required, MediServ Pharmacy handles protected health information according to applicable privacy and security requirements, including pharmacy privacy practices and any applicable Notice of Privacy Practices.
How We Use Information
We may use information collected through the website to respond to your inquiries, process refill requests, follow up about pharmacy services, coordinate vaccination or supply requests, verify information, contact prescribers or caregivers when appropriate, and provide customer support.
We may also use information to operate and improve the website, maintain records, protect against misuse, comply with legal obligations, support pharmacy operations, and communicate important service updates.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal and health-related information. No website, email, or online transmission method can be guaranteed to be completely secure.
Please do not use website forms for emergencies or urgent medical needs. For urgent pharmacy matters, call MediServ Pharmacy directly. For medical emergencies, call 911.
Your Choices and Privacy Rights
You may contact MediServ Pharmacy to update contact information, ask privacy questions, request communication changes, or ask about pharmacy privacy practices. Certain rights related to protected health information may be described in MediServ Pharmacy's Notice of Privacy Practices, where applicable.
If you receive marketing or informational email from us, you may request to stop receiving those messages. Pharmacy service, prescription, safety, billing, and legally required communications may still be sent when permitted or required by law.
Children's Privacy
This website is intended for use by adults, patients, caregivers, legal guardians, and authorized representatives. Children should not submit personal or health-related information through the website without the involvement of a parent or legal guardian.
Third Party Links
The website may link to third-party websites, maps, social media pages, payment tools, or other resources. MediServ Pharmacy is not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing information.
Policy Updates
MediServ Pharmacy may update this Privacy Policy from time to time. The updated version will be posted on this page with any changes effective when posted, unless otherwise stated.
Contact Information
If you have questions about this Privacy Policy, website privacy, or pharmacy privacy practices, please contact us:
MediServ Pharmacy
2611 Webster Ave
Bronx, NY 10458
