Acceptance of Terms
These Terms of Use apply to your use of www.mediservpharmacy.com and any online forms, service requests, refill requests, product inquiries, and informational content available through this website.
By accessing this website or submitting information through it, you agree to use the website only for lawful purposes and in accordance with these terms. If you do not agree with these terms, please do not use the website.
MediServ Pharmacy may update these terms from time to time. Updates become effective when posted on this page, unless otherwise stated.
Eligibility
This website is intended for use by adults, patients, caregivers, legal guardians, and authorized representatives seeking pharmacy-related information or services. If you submit a request on behalf of another person, you confirm that you have authority to do so.
Minors should use this website only with the involvement of a parent or legal guardian. Prescription, vaccination, and medication-related services may require verification, pharmacist review, physician authorization, patient consent, or other information before service can be provided.
Pharmacy Services
MediServ Pharmacy provides pharmacy services that may include prescription refill support, compounding inquiries, vaccination information, pill packaging, durable medical equipment, home care supply inquiries, and related patient support services.
Information submitted through the website does not guarantee that a prescription, product, vaccine, supply, delivery, insurance claim, or pharmacy service will be available or approved. Availability may depend on law, prescription validity, patient eligibility, inventory, insurance requirements, pharmacist review, and clinical or safety considerations.
MediServ Pharmacy may decline, delay, modify, or cancel a request when required by law, professional judgment, safety concerns, product availability, payment status, insurance requirements, or incomplete information.
Medical Disclaimer
The content on this website is provided for general informational purposes only. It is not medical advice, diagnosis, treatment, or a substitute for consultation with a licensed physician, pharmacist, or other qualified healthcare professional.
Do not use this website for medical emergencies. If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.
Never ignore professional medical advice or delay seeking care because of information you read on this website. Medication and vaccine decisions should be made with appropriate healthcare professionals and based on your individual medical history.
Prescriptions and Refill Requests
Online refill or prescription-related requests are requests only and are subject to pharmacist review. A refill request is not complete until it has been reviewed, accepted, and processed by MediServ Pharmacy.
Prescription medications require a valid prescription from an authorized prescriber. MediServ Pharmacy may need to contact you, your prescriber, your caregiver, or your insurance plan before dispensing medication or providing related services.
Prescription transfers, refills, substitutions, compounding, vaccination services, and medication counseling are subject to applicable federal and New York laws, professional standards, and pharmacy policies.
Products, Medical Supplies, and DME
Medical supplies, durable medical equipment, home care supplies, and related products may vary by availability, manufacturer, insurance coverage, prescription or documentation requirements, and patient need.
Product descriptions, images, prices, and availability are provided for informational purposes and may change without notice. MediServ Pharmacy works to keep information accurate, but errors or changes may occur.
Patients and caregivers should use medical supplies and equipment according to manufacturer instructions and guidance from healthcare professionals. Some items may require professional fitting, training, prescription documentation, or insurance authorization.
Payments, Insurance, and Billing
Payment, insurance billing, copays, deductibles, prior authorizations, and coverage determinations may vary by plan, product, medication, service, and patient eligibility. Any estimate provided before claim processing is not a guarantee of final cost or coverage.
MediServ Pharmacy may accept payment methods made available by the pharmacy at the time of service. Payments, refunds, returns, and exchanges are subject to pharmacy policy, product type, applicable law, and health and safety requirements.
Prescription medications, opened products, sterile items, refrigerated items, medical supplies, and special-order items may be limited or restricted from return where required by law or pharmacy policy.
Privacy and Health Information
MediServ Pharmacy respects patient privacy. Information submitted through this website may include contact information, prescription information, health-related details, insurance information, or other personal information needed to respond to your request.
Personal and health-related information is handled according to applicable privacy laws and pharmacy privacy practices. Please review MediServ Pharmacy's Privacy Policy and Notice of Privacy Practices, where available, for more information about how patient information may be collected, used, disclosed, and protected.
Email and web forms may not always be appropriate for urgent or highly sensitive medical matters. For time-sensitive medication questions or urgent pharmacy needs, please call MediServ Pharmacy directly.
Website Use and User Responsibilities
You agree not to use this website for unlawful, fraudulent, abusive, harmful, or misleading activity. You agree not to interfere with the security, functionality, or availability of the website.
You are responsible for providing accurate and complete information when submitting forms or requests. MediServ Pharmacy is not responsible for delays or errors caused by inaccurate, incomplete, outdated, or unauthorized information submitted through the website.
All website content, including text, graphics, logos, images, layout, and design elements, is owned by or licensed to MediServ Pharmacy unless otherwise stated. You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without written permission.
Third Party Websites
This website may include links to third-party websites or services for convenience, such as maps, social media pages, payment services, insurance-related resources, or informational references.
MediServ Pharmacy does not control third-party websites and is not responsible for their content, privacy practices, security, accuracy, availability, or policies. Use of third-party websites is at your own risk and subject to the terms and policies of those third parties.
Disclaimers and Limitation of Liability
MediServ Pharmacy makes reasonable efforts to maintain accurate and current website information, but the website is provided on an "as is" and "as available" basis. We do not guarantee that the website will be uninterrupted, error-free, secure, or free from harmful components.
To the fullest extent permitted by law, MediServ Pharmacy is not liable for damages arising from use of, or inability to use, the website; reliance on website content; delays in communication; incomplete or inaccurate information submitted by users; third-party services; or technical issues beyond our reasonable control.
Nothing in these terms is intended to limit rights that cannot be limited under applicable law or to limit professional obligations required of a licensed pharmacy.
Legal Terms
These terms are governed by the laws of the State of New York and applicable federal law, without regard to conflict of law principles.
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect. Our failure to enforce any provision does not waive our right to enforce that provision or any other provision later.
These terms, together with any applicable Privacy Policy, Notice of Privacy Practices, and other legal notices posted by MediServ Pharmacy, represent the applicable website terms between you and MediServ Pharmacy.
Contact Information
If you have questions about these terms, pharmacy services, prescription requests, medical supplies, or website use, please contact us:
MediServ Pharmacy
2611 Webster Ave
Bronx, NY 10458
